Staff Training
Staff Training

Improving your performance and profits through staff training

As more treatment options become available a dental practice must determine which services they will offer. Dentists have little option, if they wish to retain and increase their patient-base, but constantly review and improve their dental skills.

However, simply increasing dental skills without increasing the knowledge and abilities of the practice staff will not produce the desired increase in the profitability of the practice and the investment made to acquire the additional skills.

Contact us now to find out more about our dental training opportunities.

Finance Sales Training

In our experience, having access to dental finance packages to offer your patients is just the first step in increasing patient treatment take-up. However, many practices are squandering opportunities to sell treatments because their staff have not been trained to sell dental finance. Dental Partner finance sales training can make the difference.

Dental Practice Dental Partner client retention

How finance sales training can help

It is estimated dentists sell about 50 percent of the treatment plans they offer, resulting in lost opportunities to increase the income of the practice. There can be many reasons why patients do not take up treatment, but most practices are reluctant to make that call to ask why.

With thorough dental finance sales training, the result is simple: you’ll get more patients to say yes to the treatments they want leading to improved profitability for your practice. At Dental Partner our finance trainer, Steve Young, will train your staff to understand that selling dental finance does not have to be an embarrassing hard sell. Steve has 15 years experience in dental finance (and over 50 years in consumer finance) and will share his knowledge and experience with your team.

Dental Partner’s finance training is a personalised service that will increase the profitability of your practice. In just one day Steve and his team will visit your practice when your finance plans are set up to provide all the training you need to offer dental finance including:

  • Marketing finance to your patients
  • How to offer finance to your patients
  • Agreeing the most suitable payment option
  • Completing and submitting application forms
  • Getting finance agreements signed and the payout process

Our cost-effective finance training sessions are professional and fun, and 95 percent of participants have found them highly effective and beneficial with improved treatment take-up rates in their practice. Dental finance sales training with Dental Partner counts towards your CPD.

Training Review

Dental Partner with its wide ranging experience of dental practices and methods of operation is well qualified to review a practice’s training requirements and recommend the type of training needed to improve staff performance in relation to dealing with existing patient and potential patients.

Dental Partner training review

Patient-focused Training

When the results require an improvement in a specific area, Dental Partner will support your team to develop better ways to work and drive up your revenue and profits. Dental Partner knows that potential business walks out of  your practice every day with patients who have not been informed properly about their treatment choices, finance options or even made to feel their business is important to you. Our courses cover every aspect of your operation including front of house reception, consumer finance, practice management and treatment co-ordinator training – all of which will add value to your business.

Dental Partner patient focused training

Apply for a Practice Consultation

Don’t leave the future of your practice to chance and apply for a free practice consultation today. A member of the Dental Partner team will be in contact very soon.

Apply for a Practice Consultation
Testimonial quote
  • Thank you so much for the training. We all found it very enjoyable and agreed it was easy to understand, yet very informative.
    Natalie Wiltshire – Euro Dental Care
    Natalie Wiltshire – Euro Dental Care
  • The first class training in dental finance we received from the team has helped us offer patients affordable treatment and increase our turnover. Their advice and experience in developing the business has been invaluable.
    Ronald Brown – Hampton Wick Dental Centre
    Ronald Brown – Hampton Wick Dental Centre
  • Dental Partner helped implement a payment facility allowing clients to make monthly payments on services. This has made cosmetic, implant and reconstructive dentistry affordable! There was a short course on how to use the payment facility, with step-by-step instructions and tips for improving case acceptance. Now, reception can apply for a payment plan while patients are still at the clinic, and return with results within an hour.
    Dr Lourens Bester – Valley Dental Clinic
    Dr Lourens Bester – Valley Dental Clinic

Areas of Expertise

Dental Partner has a wealth of experience in training, relationship management, finance and administration. Let us help you make the most from your practice.